Privacy Policy – Hisaab Kitaabb App
Effective Date: 26 June 2025
Welcome to Hisaab Kitaabb. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and professional information when you use our Progressive Web App (PWA), which is available through the Google Play Store and Apple App Store.
1. Who We Are
Hisaab Kitaabb is a professional CA and compliance firm, founded by CA Vaibhav Gupta. Through our app and website, we offer services including Income Tax Return filing, GST registration and filing, company incorporation, TDS compliance, bookkeeping, and other related financial services.
Contact Information:
Office No. 39/40, BMC Kamla Market, Borivali West, Mumbai – 400092
Phone: +91 9930011411
Email: work.hisaabkitaabb@gmail.com
2. Scope of This Policy
This Privacy Policy applies to your use of the Hisaab Kitaabb mobile web app (PWA), whether accessed through a browser, installed on your device, or downloaded as a packaged app from the Play Store or App Store. It applies to all data we collect directly or indirectly from you through forms, uploads, messages, or integrations with government APIs.
3. Information We Collect
When you use our services, we may collect the following types of information:
Personal Identification Information:
Full name
Date of birth
Mobile number
Email address
PAN (Permanent Account Number)
Aadhaar number
Company and Compliance Details:
Company/LLP/OPC/Partnership name
CIN, GSTIN, and other registration numbers
Names and personal details of directors or partners
Financial statements, filings, invoices, and related documents
Bank account details for refund or compliance purposes
Device and Usage Information:
IP address
Device type and operating system
Crash logs, analytics, and session data
Authentication tokens, cache data, and push notification IDs
4. How We Use Your Information
We use your data for the following purposes:
Filing of ITR, GST, TDS, ROC, and other statutory documents
Business registration and compliance support
Verification of identity and e-KYC purposes
Communication through email, calls, SMS, and app notifications
Generating invoices, reminders, and audit reports
Improving app functionality, performance, and user experience
All data is used solely for legitimate professional and statutory purposes. We do not engage in advertising or third-party marketing using your data.
5. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal or business information. Your data may be shared only in the following cases:
With government platforms such as the Income Tax Department, MCA, GSTN, etc., strictly for statutory compliance
With internal CAs, CS, legal and finance professionals working under confidentiality agreements
With third-party service providers who help us deliver essential functionalities like cloud hosting, email/SMS services, or secure payments
If required by law, in response to legal requests, court orders, or government regulations
All shared data is transferred securely and only to trusted, verified partners or government portals.
6. Data Security
We take data security seriously and use best-in-class security measures, including:
SSL/TLS encryption for data in transit
AES-256 encryption for stored documents and records
Strict access control using role-based permissions
Two-factor authentication for internal access
Periodic security audits and vulnerability scans
While we follow stringent protocols, no digital system is 100% immune from threats. We advise users to follow secure practices on their devices and avoid sharing credentials.
7. Data Retention
We retain your personal and financial data as long as required:
To fulfill our services
To comply with Indian laws (such as the Income Tax Act, GST Act, Companies Act, etc.)
For internal record-keeping, audit, or legal obligations
If you request deletion and your data is not legally required to be retained, we will securely delete it from all our systems.
8. Your Rights
As a user, you have the right to:
Access your data and view what we have stored
Request corrections or updates to your information
Withdraw consent or request deletion (subject to legal limits)
Disable optional app permissions (e.g., notifications, file access)
File a complaint with the Data Protection Board of India
To exercise any of your rights, please email us at work.hisaabkitaabb@gmail.com.
9. Children’s Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect data from children. If we become aware that a child has submitted personal information, we will delete it immediately.
10. App Permissions
Our app may request permission to access certain device functions:
Camera or file system: To upload PAN, Aadhaar, or financial documents
Notifications: To send reminders and alerts
Storage/cache: For offline access to drafts and saved forms
You can manage or revoke these permissions anytime through your device settings.
11. Cookies and Local Storage
We use cookies and local storage to enhance your app experience. This includes:
Keeping you logged in securely
Caching drafts and documents offline
Storing temporary session data
You can clear this data anytime through your browser or app settings.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in the app, legal requirements, or operational practices. Major changes will be communicated via:
In-app notifications
Email (if provided)
Update notes on the Play Store or App Store
We encourage you to review this policy periodically. Continued use of the app after any update indicates your acceptance of the revised policy.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, feel free to contact us:
Hisaab Kitaabb
Office No. 39/40, BMC Kamla Market, Borivali West, Mumbai – 400092
Phone: +91 9930011411
Email: work.hisaabkitaabb@gmail.com
By using the Hisaab Kitaabb PWA app, you confirm that you have read and understood this Privacy Policy, and you consent to the collection, use, and storage of your data as described above.